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Currently when processing requisitions in eMerchant you might receive an insufficient funds error. We are working with the vendor to identify a resolution. We do not have an ETA as of now. This message will be updated as more information becomes available.

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IST will be applying routine operational and security updates to IT systems from 10pm Friday, May 26th, through 12pm, Saturday, May 27th. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout this maintenance window. Network access and telephone service will not be affected.

If you encounter any issues after 12pm on Saturday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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Banner will undergo emergency maintenance beginning 10pm Sunday, May 14th, through 4am, Monday, May 15th. During this outage many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas are unaffected and will remain available.

If you encounter any issues after 4am on Monday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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On Friday, May 12, 2023 at 5am, Banner will undergo emergency maintenane. During this outage many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas are unaffected and will remain available.

The outage is expected to last approximately 30 minutes.

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IST will be applying routine operational and security updates to IT systems from 10pm Saturday, May 6th, through 4am, Sunday, May 7th. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window, however, you may experience intermittent interruptions. Network access and telephone service will not be affected. If you encounter any issues after 4am on Sunday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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IST will be performing maintenance of the Banner system beginning 10:00pm Saturday, April 1, through 4:00am Sunday, April 2. During this activity, Banner and dependent services (e.g. Highlander Pipeline, DegreeWorks) will be unavailable. Webmail and Canvas will be available throughout the entire maintenance window. Network access and telephone service will not be affected. If you encounter any issues after 4:00am on Sunday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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On Monday, April 3, 2023 at 10pm, IST Core Systems and Telecommunications will be applying operational and security updates to the DFS servers that support Windows shared folders. During this 15 minute maintenance window, access to your DFS files will become intermittent. We recommend closing open files before 10 PM Friday night

Info: IST Service Desk servicedesk@njit.edu 973-596-2900

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Brief reboot on student profile servers. Some profiles may be unavailable during this time.

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Currently users will be unable to access Self Service Banner Finance 9. We are aware of the issue and working with the vendor to identify a resolution.

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Some student profiles and files may be unavailable during this period.

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Some student user profiles may be unavailable during this time.

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IST will be performing wireless upgrades tonight Tuesday March 14th starting at 8:30 PM to 1AM and Wednesday March 15th from 8PM to 1AM.
During this maintenance window, WIFI access will become intermittent for 5-10 minutes.

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IST will be performing maintenance of the Banner system beginning 10:30pm Thursday, March 16, through 4:30am Friday, March 17. During this activity, Banner and dependent services (e.g. Highlander Pipeline, DegreeWorks) will be intermittently unavailable. Webmail and Canvas will be available throughout the entire maintenance window. Network access and telephone service will not be affected. If you encounter any issues after 4:30am on Friday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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Core Systems will be applying patches to CAMPUS Active Directory Domain Controllers today. These are rolling updates, no disruption to users or services.

Please address any questions or concerns to coresys@njit.edu

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Network Upgrade Maintenance Cullimore Hall all floors

IST Unified Communications and Networks (Telecom) will update and replace the networking equipment in Cullimore Hall All Floors. This is being done to increase capacity and increase network performance in the building. In order to minimize any inconvenience, the work is being performed during spring break. We will be performing this upgrade on the following schedule:

Tuesday, March 14th from 8:00 AM to Thursday, March 16th at 5:00 PM.

During this scheduled window there will be no WiFi, no wired connectivity and no phone service while the equipment and cables are replaced. The red Emergency phones will not be impacted.

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IST will be performing routine maintenance of IT systems beginning 10pm Saturday, March 4, through 4am Sunday, March 5. During this critical activity, Banner and dependent services (e.g. Highlander Pipeline, DegreeWorks) will be unavailable. Webmail and Canvas will be available throughout the maintenance window. Network access and telephone service will not be affected. If you encounter any issues after 4am on Sunday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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On Thursday March 2, 2023 9pm to Friday March 3, 2023 1am IST Unified Communications and Networks department will be performing maintenance on the Jabber and Webex phone service. Office telephone and voicemail service will not be impacted. During this maintenance period, Jabber and Webex phone service will be unavailable. Jabber and Webex phone service users will need to log back in after the maintenance has been completed. If you need support after maintenance is completed, please contact IST ServiceDesk at 973-596-2900.

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IST will be performing routine maintenance of IT systems Saturday, February 25th, between the hours of 12am – 6am. During this critical activity, Banner and dependent services (e.g. Highlander Pipeline, DegreeWorks) will be unavailable. Webmail and Canvas will be available throughout the maintenance window. Network access and telephone service will not be affected. If you encounter any issues after 6am on Saturday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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25Live is currently experiencing technical issues that could result in slowed or interrupted services. The vendor CollegeNET is aware of the issue and is working to resolve it.

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Some student profiles may be intermittently unavailable while work is being done to correct an issue.

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