Feed aggregator

Brief reboot on student profile servers. Some profiles may be unavailable during this time.

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Currently users will be unable to access Self Service Banner Finance 9. We are aware of the issue and working with the vendor to identify a resolution.

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Some student profiles and files may be unavailable during this period.

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Some student user profiles may be unavailable during this time.

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IST will be performing wireless upgrades tonight Tuesday March 14th starting at 8:30 PM to 1AM and Wednesday March 15th from 8PM to 1AM.
During this maintenance window, WIFI access will become intermittent for 5-10 minutes.

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IST will be performing maintenance of the Banner system beginning 10:30pm Thursday, March 16, through 4:30am Friday, March 17. During this activity, Banner and dependent services (e.g. Highlander Pipeline, DegreeWorks) will be intermittently unavailable. Webmail and Canvas will be available throughout the entire maintenance window. Network access and telephone service will not be affected. If you encounter any issues after 4:30am on Friday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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Core Systems will be applying patches to CAMPUS Active Directory Domain Controllers today. These are rolling updates, no disruption to users or services.

Please address any questions or concerns to coresys@njit.edu

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Network Upgrade Maintenance Cullimore Hall all floors

IST Unified Communications and Networks (Telecom) will update and replace the networking equipment in Cullimore Hall All Floors. This is being done to increase capacity and increase network performance in the building. In order to minimize any inconvenience, the work is being performed during spring break. We will be performing this upgrade on the following schedule:

Tuesday, March 14th from 8:00 AM to Thursday, March 16th at 5:00 PM.

During this scheduled window there will be no WiFi, no wired connectivity and no phone service while the equipment and cables are replaced. The red Emergency phones will not be impacted.

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IST will be performing routine maintenance of IT systems beginning 10pm Saturday, March 4, through 4am Sunday, March 5. During this critical activity, Banner and dependent services (e.g. Highlander Pipeline, DegreeWorks) will be unavailable. Webmail and Canvas will be available throughout the maintenance window. Network access and telephone service will not be affected. If you encounter any issues after 4am on Sunday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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On Thursday March 2, 2023 9pm to Friday March 3, 2023 1am IST Unified Communications and Networks department will be performing maintenance on the Jabber and Webex phone service. Office telephone and voicemail service will not be impacted. During this maintenance period, Jabber and Webex phone service will be unavailable. Jabber and Webex phone service users will need to log back in after the maintenance has been completed. If you need support after maintenance is completed, please contact IST ServiceDesk at 973-596-2900.

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IST will be performing routine maintenance of IT systems Saturday, February 25th, between the hours of 12am – 6am. During this critical activity, Banner and dependent services (e.g. Highlander Pipeline, DegreeWorks) will be unavailable. Webmail and Canvas will be available throughout the maintenance window. Network access and telephone service will not be affected. If you encounter any issues after 6am on Saturday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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25Live is currently experiencing technical issues that could result in slowed or interrupted services. The vendor CollegeNET is aware of the issue and is working to resolve it.

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Some student profiles may be intermittently unavailable while work is being done to correct an issue.

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Full telephone service was restored by 2:30pm Monday February 6, 2023.

As of 10:21 am we have been experiencing an outage with inbound calls, outbound calls are not affected. We are working with our service provider to determine the cause of the issue and roll out a fix. We currently do not have an ETA on service restoration.

As of 10:21 am we have been experiencing an outage with inbound calls, outbound calls are not affected. We are working with our service provider to determine the cause of the issue and roll out a fix. We currently do not have an ETA on service restoration.

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Some student profiles may be intermittently unavailable while work is being done to correct an issue.

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IST will be applying routine operational and security updates to IT systems from 10pm Saturday, February 4th, to 4am, Sunday, February 5th. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window, however, you may experience intermittent interruptions. Network access and telephone service will not be affected. If you encounter any issues after 4am on Sunday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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We are aware of some students having issues logging in or applying for student employment jobs in Cornerstone, we are currently working to resolve the issue. If you get an error message please contact us at omar@njit.edu or mg744@njit.edu and we will try to assist you as soon as we can.

We regret the inconvenience.

Thank you.

Student Employment Team

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Currently, NJIT users might be experiencing issues when loading the Kaltura playback, player, and mediaspace area. This has been identified and Kaltura is currently investigating the issue. You can view the Kaltura status page for updates at: https://status.kaltura.com/.

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The NJIT Voicemail system is experiencing an outage. Unified Communications and Telecommunications is investigating.

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