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  • 09/28/2020
    Please join MathWorks for free webinars this fall. Topics are listed below.    
  • 09/14/2020
    Starting October 13, 2020, Google Drive is making a change so that its trash behaves more consistently with the rest of our G Suite services with regards to automatic deletion. This means that any file that is put into Google Drive’s ‘My Drive’ trash will be automatically deleted after 30 days. Any files already in a user’s trash will remain there for 30 days.
  • 08/17/2020
    Please visit the Converged Learning Classroom Summary webpage for the most up-to-date information regarding the converged learning technologies available in classrooms for the fall 2020 semester.

NJIT SOS

  • Webex Outage 06/17/2021

    On 6/17/2021 Cisco pushed an unexpected update to NJIT’s Webex service. As a result of this update, the following problems have been observed:

    • Students, faculty, and staff have been unable to join Webex meetings
    • The Webex Meeting application on mobile devices is not working
    • Delays logging into Webex 
    • Webex Events are failing to launch

    Cisco is aware of this issue and the Information Services & Technology (IST) Division is working with them to resolve these issues. 

    In the interim, the following steps have resolved this issue in most cases:

    • Uninstall the Webex application on your computer and/or phone
    • Restart your device
    • Install the latest version of the Webex application
    • Start and/or connect to your meeting

    Alternatively, Google Meet can be used instead of Webex. 

    We appreciate your patience and will be sending out updates as they are made available.

    If you have questions or need assistance please contact the IST ServiceDesk at 973-596-2900 or servicedesk@njit.edu.

  • Canvas and www.njit.edu unavailable 6/12/21 2:20-3:35pm 06/12/2021

    On Saturday June 12, 2021 2:20pm – 3:35pm, network connectivity from the NJIT campus to the campus website http://www.njit.edu and Canvas was unavailable. Service was restored at 3:35pm. The problem was due to an issue with our Internet2 service provider. Our provider is currently researching the issue.


    Information: IST service desk 973-596-2900.

  • Scheduled Outage Enterprise IT Service – Saturday, June 5th – Sunday, June 6th, 2021 06/04/2021

    IST will be applying operational, security, and hardware updates to several systems from 8 pm Saturday, June 5th, to 2 pm Sunday, June 6th, 2021.  During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable.   

    Webmail and Canvas will be available throughout most of this maintenance window, however, you may experience intermittent interruptions. Network access and telephone service will not be affected. 

    If you encounter any issues after 2 pm on Sunday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu

    Thank you for your patience.

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