Information Services & Technology

NJIT SOS (Service Outage System)

Degree works unavailable – Jun 15-17 2019   06/14/2019 11:35 pm Degree works will be unavailable Jun 15th - Jun 17th due to a planned upgrade. We thank you for your understanding. Kindly direct any questions/concerns to Degreeworks@njit.edu. ... More

Chrome river access restored, June 13, 2019   06/13/2019 12:16 pm UPDATE: Chrome River is now working. If you have any further issues, please contact the Service Desk at servicedesk.njit.edu or 973-596-2900. ——————————————————————————————————————————————- Currently Chrome River is not functioning due to a vendor outage. We do not have an ETA for resolution from the vendor yet. ... More

The Information Services & Technology (IST) Division provides a full range of central information technology services to support the university’s academic, research, student service, administrative, and public services initiatives.

Quick Links

April 9, 2019 Update

The IST division is excited to announce the launch of MyUCID Management, an easy way to manage your UCID and NJIT passwords using a modern web-based interface.  Learn more

 

Getting Help

On-line: Report your issue online - servicedesk.njit.edu/

By Phone: Call 973-596-2900 or 877-889-7685

Live Chat: text chat 

In-person: The counter in the Student Mall (across from the teaching labs) is open from 8:30 am - 4:30 pm Monday - Friday to provide drop-in support for your computing devices.

 

 

Last Updated: April 9, 2019