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NJIT SOS

  • System Restrictions: COVID Vaccination – 10/4/2021 10/04/2021

    Update: The issue was resolved at around 8:50 am. We are still investigating the root cause of the issue.

    We are receiving widespread reports that students, faculty, and staff are unable to access IT Services due to missing vaccination records. This technology block is being applied/displayed erroneously. We are aware of the issue and working to resolve it. More information will be available in the next hour.

  • System Restrictions: COVID Vaccination 10/01/2021

    Update: This issue, which was first noticed at 12:14 pm, was resolved as of 12:32 pm. This problem was attributed a data refresh process. We are still investigating why the data refresh caused this problem. If you continue to experience problems please contact the IST Service Desk at 973-596-2900.

    We are receiving widespread reports that students, faculty, and staff are unable to access IT Services due to missing vaccination records. This technology block is being applied/displayed erroneously. We are aware of the issue and working to resolve it. More information will be available in the next hour.

  • After-hours Service Desk Telecom Provider Outage – September 27, 2021 09/27/2021

    Our after-hours Service Desk provider, Collegis, is experiencing an intermittent outage with their telephony system. If you are unable to reach them, please either email servicedesk@njit.edu or log in to our self-service portal at servicedesk.njit.edu.