IST Services for Employees

IST provides a full range of information technology services to support the university’s initiatives. Get started with those most relevant to the needs of employees.

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Contact the IST Service Desk at 973-596-2900 or nexus.njit.edu

Contact the IST Service Desk

973-596-2900 (24/7 Support)

Van Houten Library 1st Floor

8 AM - 6 PM

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PC Support Center

PC Hardware & Software Support

PC Mall

8:30 AM - 4:30 PM

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Nexus Service Portal

Submit service requests and search knowledge articles

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Analytics & Data Governance

Data governance projects and frameworks

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Banner

Manage business services (Student, Finance, HR)

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Collaboration Tools

Information on available classwork collaboration tools

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Duo 2FA

Verify with two-factor security through a trusted device

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Equipment & Service Request Policies

Policies for requesting equipment and services from MTSS

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Gmail

All NJIT faculty, students, and members of the alumni community are given an official NJIT email address.

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Highlander AFS

Platform that offers open source and commercial applications, compilers, libraries, and utilities

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Highlander Pipeline

Access portal with links to Registration, Transcripts, Financial Aid & More

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Password Reset Tools

Reset your UCID password

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Software

Find software available to employees

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UCID Management

Claim your account & manage your password

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Virtual Private Network (VPN)

Access the NJIT network securely while off campus

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Wi-Fi

Connect to Wi-Fi at NJIT

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