Unwanted Emails

It is important to realize that electronic mail is easily falsified and may not have originated from the person specified in the message. Please be aware that NJIT uses a commercial email filter and that it is not possible to catch all unwanted emails. Some messages may get through, however, the majority of unwanted messages are blocked.

Inappropriate Messages

A message with inappropriate content may be harassing, request information outside the scope of University business, contain innuendo, or sexual content, and appears to come from someone known to you such as a classmate, instructor, or administrator. Should you receive a message with inappropriate content you should immediately contact the IST Service Desk, or; at your discretion the appropriate authorities such as the Dean of Student Services Office, or NJIT Department of Public Safety. Do not reply to or contact the sender directly. Often, the senders information has been falsified or spoofed. Do not delete or alter the message in any way, store it in your mail folder until contacted by the Network Security Manager.

Phishing messages - Beware of Email Fraud

University members have been receiving phishing e-mail messages. Please be aware of how to identify e-mail phishing and what to do if one is received. While IST continues to take steps to reduce the number of such messages, it is not possible to stop all phishing messages. These messages often provide misinformation, offer you something for nothing or at a low risk, or ask for financial assistance. Some are immediately identified by their subject.

IST asks the university community to be on the lookout for such e-mail phishing. Some important things to remember are:

• Never provide personal or financial information about yourself via E-mail
• Never provide any private information about NJIT or any of its members via E-mail
• Any unsolicited E-mail message should be suspicious do not reply without investigating
• Never reply to unsolicited messages; this will serve to provide a correct E-mail address
• Never confront the sender of a phishing message yourself

Spam or Junk Mail

The best protection against email spam is prevention. Be very aware of who you give your email address to while online. Some websites and free software request your email address before providing access. The fine print often indicates that this email information will be shared for marketing purposes and you will begin to receive spam.

NJIT takes some steps for preventing major abuses of spam however, it is typically indistinguishable from legitimate email. Most mailing list companies do provide a way to be removed from their mailing lists, but remember, you will only be removed from that one list. You may quickly to added to another.

Please remember that IST is not able to block all forms of spam. As with conventional junk mail, it is difficult to stop. If you are reporting an inappropriate message please do not delete the original message until you have been contacted.