Students: Top 10 Tips for IT Success at NJIT

1. Getting Started:

a. Getting Help: NJIT’s IST Service Desk provides assistance for all technology services, including those listed below. Call 973-596-2900 (check http://help.njit.edu for hours) or submit an issue electronically at http://help.njit.edu anytime.

b. University Computing ID (UCID): The UCID is your main NJIT computing account ID. It’s used to access most services (Canvas, Moodle, Pipeline, Software Downloads, VPN) - http://ist.njit.edu/ucid/.

c. Stay Cyber-Safe: There is a proliferation of malware and phishing scams, and ransomware on the internet, sometimes well-disguised as websites or email. Information on staying safe is available at http://ist.njit.edu/security/.

d. Password Reset: Reset all passwords and manage your UCID - http://myucid.njit.edu.

e. Campus Directory: Look up faculty and students and customize your directory entry - https://directory.njit.edu.

2. Canvas: Canvas is NJIT’s Learning Management System and is used in face-to-face, online, and hybrid courses. Popular features include a class list, the ability to upload files, collect student submitted assignments, gradebook, graded quizzes and threaded discussions.

a. Loginhttp://canvas.njit.edu.   

b. Student Tutorialshttps://njit.instructure.com/courses/50.  

3. Other Teaching and Learning Tools: These tools are frequently used in conjunction with Moodle to enhance a course.

a. WebEx: Use real-time collaboration, shared audio/video, remote class sessions - http://webex.njit.edu.   

b. EndNote: Used by scholars to organize references, images and PDF files.  Cite while you work - http://researchguides.njit.edu/Endnotes.  

c. Turnitin.com: Identify plagiarized work (fully integrated with Moodle) - http://researchguides.njit.edu/turnitin.  

d. Kaltura: Upload and distribute video, audio, and multimedia files - http://ist.njit.edu/kaltura.

4. Classroom Support:

a. Computer Classrooms: There are Windows, Mac and Linux labs available. Computer Classrooms (labs) are maintained by the Technology Support Center and scheduled by the Registrar’s office - http://ist.njit.edu/software-available-labs/.

b. Teaching Classrooms: Each room has an LCD projector, wired and wireless network access. Classroom equipment is maintained by Media and Technology Support Services.  

5. My Computing Device

a. NJITDM Domain: Students can access Windows/Mac computers in the labs using their NJITDM Domain Account. NJITDM domain requires your UCID and NJITDM password to log in.

b. Software Availability: IST provides access to many software titles for download for Windows, Linux, and Mac - http://ist.njit.edu/software/download.php. Usage varies by software license - http://ist.njit.edu/software/.

c. Mobile Device: Support for setting-up mobile devices is available online - http://ist.njit.edu/email-mobile-devices/.

6. Academic and Research Computing

a. Highlander AFS (AFS): The Andrew File System - a distributed, location-transparent, cross-operating system, file name space available for use on personally-owned computers, lab computers, servers, high-performance computing, etc. -  http://ist.njit.edu/afs.

b. High Performance Computing (HPC): There are several computational clusters and shared memory machines for research and advanced coursework - http://ist.njit.edu/high-performance-computing-hpc-clusters/.

c. Git Server: Distributed source code development system, supporting GitLab - http://ist.njit.edu/git-and-gitlab-server/.

d. Advanced Computing Support: Contact the Office of Academic and Research Computing Systems - ARCS (arcs@njit.edu) for your academic and research needs, including big data -  http://ist.njit.edu/big-data-and-analytics/.

e. Software: There is a wide spectrum of academic and research software available for Linux systems. A list is available online - http://ist.njit.edu/software.

f. HPC and BD Wiki: A wiki for all general and technical aspects of using HPC and big data resources - https://wiki.hpc.arcs.njit.edu/index.php/Main_Page.

7. Staying Connected and Communicating with Others

a. Webmail by Google: This is the email system for faculty, students and alumni. Your email address is yourUCID@njit.edu. For more information as well as tutorials visit: http://ist.njit.edu/webmail-google/.

b. Virtual Private Network (VPN): Needed to connect to select services from off-campus (software downloads, AFS file shares, and some library databases). Authentication requires UCID and UCID password - http://ist.njit.edu/vpn/.

c. Wireless Network: “NJITsecure” encrypts network traffic. Users will remain authenticated without having to reenter credentials (login/password). Authenticate with your UCID and NJITDM password. Alternately, the “NJIT” network is an open/unencrypted network intended for guests (call the IST Service Desk to obtain guest credentials) - http://ist.njit.edu/wireless-network/.

8. Highlander Pipeline: A Portal for University Business

a. Highlander Pipelinehttp://my.njit.edu: Use “Banner Self Service” to view/update personal information (address, contact).

b. Banner Student - Current student information including grades, transcripts, financial aid, billing, etc.

9. Library Services

a. The Van Houten and the Littman Architecture Libraries: There are two libraries - The Van Houten Library - http://library.njit.edu, and the Barbara and Leonard Littman Architecture and Design Library - http://archlib.njit.edu/. For more information on the services available visit http://library.njit.edu/services/.

b. The Barbara and Leonard Littman Architecture and Design Library - http://archlib.njit.edu, located in Weston hall, is a branch library, mostly serving students and faculty in the College of Architecture and Design.

10. Finding Help

a. IST Service Desk: NJIT’s IST Service Desk provides assistance for all services listed above.  Call 973-596-2900 or submit an issue electronically - http://help.njit.edu

b. Tutorials and Traininghttp://ist.njit.edu/training contains training documentation. 

d. Service Outages: Notices of system or feature service outages are posted at http://my.njit.edu and also at http://njitsos.wordpress.com.

Last Updated: August 29, 2019