ProctorU Record+
ProctorU Record+
On this page, you will find:
- ProctorU Record+
- Recommendations for students in using ProctorU Record+
- Helpful Resources
- Tips for Ensuring a Smooth Experience with Record+
ProctorU Record+
ProctorU Record+, is an automated proctoring solution that uses Artificial Intelligence during the exam. Both you and your screen are recorded throughout the duration of the exam, followed by a full review from a ProctorU proctor. The proctor then sends an incident report to the instructor if any potential academic integrity violations occur.
In using ProctorU Record+, students need:
- ProctorU Browser Extension (Chrome or Firefox)
- High-speed internet connection
- Webcam (internal or external)
- Microphone and Audio (internal or external)
- Windows or Apple Operating System
- NJIT ID or Photo-Issued ID
Click to see ProctorU's Planned Maintenance Windows for 2023.
Recommendations for students in using ProctorU Record+
- Create a ProctorU account and confirm your email address.
- Download the ProctorU Browser Extension (Chrome or Firefox).
- Test your equipment prior to your proctoring session. It is recommended you click on the button that says "Connect to a Live Person" to fully test out your equipment.
- Important Notice for OSX Users: You will need to enable screen sharing in your browser prior to taking the exam.
- Try one of the following practice quizzes:
- When it is exam time, log into the ProctorU browser extension.
- Navigate to your exam in Canvas, and click “Take the Quiz” to begin the startup sequence.
- Note: If you are asked for an access code, it means you are not logged into the ProctorU browser. Click the owl icon in your browser to log in and begin again.
Helpful Resources
- ProctorU Record+ Demo Video
- ProctorU Record+ Test-Taker Experience Video and Instructions
- Tips on Ensuring a Smooth Experience
- ProctorU Privacy Policies
- ProctorU Accommodations
- Questions or Problems? Contact:
- ProctorU LiveChat (Immediate Help with an Account)
- ProctorU Help Center (Immediate Help without an Account, or Non-Urgent Requests)
- ProctorU Support: 855-772-8678
- IST Service Desk: 973-596-2900 or Help.njit.edu
Tips for Ensuring a Smooth Experience while using Record+
- Important: ProctorU recommends that you test your equipment prior to your proctoring session. We recommend you click on the button that says "Connect to a Live Person" to fully test out your equipment.
- For additional information about ProctorU, please visit their General FAQ page.
- For equipment requirements and help, please visit ProctorU’s Equipment FAQ page for additional information.
- Make sure you are logged out of your ProctorU account in all other browser tabs/windows.
- Do a computer/browser restart right before taking the exam.
- Whenever possible, use an ethernet (wired) connection when taking an exam. Intermittent lag, timeouts, and dropped/interrupted connections may occur via wireless connection and can cause issues such as Record+ (formerly called Review+) disconnecting from the exam, freezing-up on users with weak/slow connections, quiz answers not being saved or submitted, and embedded images in the quiz loading very slowly or not at all.