ProctorU

ProctorU Live+ works by connecting you to a proctor who will watch (and listen to) you live, via webcam, while you take your exam. ProctorU is available 24/7, however, you will need to schedule your proctoring sessions at least 72 hours in advance to avoid any on-demand scheduling fees.

Creating a ProctorU account is simple. You can do so by visiting go.proctoru.com.

In order to use ProctorU Live+ services, you will need the following:

• High-speed internet connection
• Webcam (internal or external)
• Microphone and Audio (internal or external)
• Windows or Apple Operating System
• NJIT ID or Photo-Issued ID
• Reflective surface such as a small mirror

For more information on preparing for a proctored exam using ProctorU Live+, please here.

If you do not receive an “invitation” to take a specific exam, you can sign up for an appointment by logging in and searching for the exam by your instructor/course name.

You should expect the startup process with the proctor to take about 10-15 minutes. However, this time will not affect your exam time.

Additionally, please review the test-taker resource center here.

Important Notice for OSX Users: You will need to enable screen sharing in your browser prior to taking the exam.

Tips for Ensuring a Smooth Experience while using Live+:

• Important: ProctorU recommends that you visit https://test-it-out.proctoru.com/ to test your equipment prior to your proctoring session. We recommend you click on the button that says "Connect to a Live Person" to fully test out your equipment.
• Be sure to review the full, step-by-step instructions on creating an account, scheduling an exam, connecting to the proctor, and how you will take your exam using ProctorU Live+. Please click here.
• For additional information about ProctorU, please visit their General FAQ page.
• For equipment requirements and help, please visit ProctorU’s Equipment FAQ page for additional information.
• Make sure you are logged out of your ProctorU account in all other browser tabs/windows. 
• Do a computer/browser restart right before taking the exam.
• Whenever possible, use an ethernet (wired) connection when taking an exam. Intermittent lag, timeouts, and dropped/interrupted connections may occur via wireless connection and can cause issues such as Live+ disconnecting from the exam, freezing-up on users with weak/slow connections, quiz answers not being saved or submitted, and embedded images in the quiz loading very slowly or not at all.

If you encounter technical difficulties with your exam, you should contact ProctorU's 24/7 technical support via Live Chat, call 855-772-8678 or by email (help@proctoru.com).  

You can find information on ProctorU’s privacy policy here.