ProctorU Record+
ProctorU Record+
On this page, you will find:
- ProctorU Record+
- Recommendations for students in using ProctorU Record+
- Helpful Resources
- Tips for Ensuring a Smooth Experience with Record+
ProctorU Record+
ProctorU Record+, is an automated proctoring solution that uses Artificial Intelligence during the exam. Both you and your screen are recorded throughout the duration of the exam, followed by a full review from a ProctorU proctor. The proctor then sends an incident report to the instructor if any potential academic integrity violations occur.
In using ProctorU Record+, students need:
- Guardian Browser
- High-speed internet connection
- Webcam (internal or external)
- Microphone and Audio (internal or external)
- Windows or Apple Operating System
- NJIT ID or Photo-Issued ID
Click to see ProctorU's Planned Maintenance Windows for 2023.
Recommendations for students in using ProctorU Record+
- Create a ProctorU account and confirm your email address.
- Download Guardian Browser.
- Test your equipment prior to your proctoring session. It is recommended you click on the button that says "Connect to a Live Person" to fully test out your equipment.
- Important Notice for OSX Users: You will need to enable screen sharing in your browser prior to taking the exam.
- Try one of the following practice quizzes:
- When it is exam time, log into the ProctorU browser extension.
- Navigate to your exam in Canvas, and click “Take the Quiz” to begin the startup sequence.
- Note: If you are asked for an access code, it means you are accessing the quiz through Guardian Browser. Start up Guardian Browser to log in and begin again.
Helpful Resources
- Record+ (Guardian) Instructions for Test-Takers
- How to get started with your Testing Session (Guardian)
- ProctorU Privacy Policies
- ProctorU Accommodations
- Questions or Problems? Contact:
- ProctorU LiveChat (Immediate Help with an Account)
- ProctorU Help Center (Immediate Help without an Account, or Non-Urgent Requests)
- ProctorU Support: 855-772-8678
- IST Service Desk: 973-596-2900 or Help.njit.edu
Tips for Ensuring a Smooth Experience while using Record+
- Important: ProctorU recommends that you test your equipment prior to your proctoring session. We recommend you click on the button that says "Connect to a Live Person" to fully test out your equipment.
- For additional information about ProctorU, please visit their General FAQ page.
- For equipment requirements and help, please visit ProctorU’s Equipment Requirements page for additional information.
- Make sure you are logged out of your ProctorU account in all other browser tabs/windows.
- Do a computer/browser restart right before taking the exam.
- Whenever possible, use an ethernet (wired) connection when taking an exam. Intermittent lag, timeouts, and dropped/interrupted connections may occur via wireless connection and can cause issues such as Record+ (formerly called Review+) disconnecting from the exam, freezing-up on users with weak/slow connections, quiz answers not being saved or submitted, and embedded images in the quiz loading very slowly or not at all.