Information Services & Technology

NJIT SOS (Service Outage System)

Update: Online Catering service restored   07/19/2018 9:59 am Update: Gourmet Dining’s Online Catering Service was restored at approximately 4:15 pm. If you have questions or experience difficulty placing an order please contact the IST Service Desk at 973-596-2900. ... More

The Information Services & Technology (IST) Division provides a full range of central information technology services to support the university’s academic, research, student service, administrative, and public services initiatives.

Quick Links

July 3, 2018 Update

On July 3 NJIT's IST Service Desk will introduce 24/7 phone support, new automated password reset tools, and increased staffing during peak periods.  Learn more about these changes.

Getting Help

On-line: Report your issue online -

By Phone: Call 973-596-2900 or 877-889-7685 (toll free).

Live Chat: text chat 

In-person: The counter in the Student Mall (across from the teaching labs) is open from 8:30 am - 4:30 pm Monday - Friday to provide drop-in support for your computing devices.

Services A-Z: Review services using an alphabetized list



Last Updated: July 3, 2018