Information Services & Technology

NJIT SOS (Service Outage System)

Turnitin Downtime   09/21/2018 8:22 am Between 11:00 AM and 7:30 PM on Saturday September 22nd Turnitin will be down for software maintenance. During this time users will be unable to submit Turnitin assignments in Moodle. ... More

Intermittent Webauth Authentication Service, 10 am – 10:15 am, 9/20/2018   09/20/2018 3:03 pm There was an intermittent Webauth authentication service availbility between 10 am and 10:15 am, September 20, 2018. The issue may have required users to retry their login. ... More

The Information Services & Technology (IST) Division provides a full range of central information technology services to support the university’s academic, research, student service, administrative, and public services initiatives.

Quick Links

July 3, 2018 Update

On July 3 NJIT's IST Service Desk will introduce 24/7 phone support, new automated password reset tools, and increased staffing during peak periods.  Learn more about these changes.

Getting Help

On-line: Report your issue online -

By Phone: Call 973-596-2900 or 877-889-7685 (toll free).

Live Chat: text chat 

In-person: The counter in the Student Mall (across from the teaching labs) is open from 8:30 am - 4:30 pm Monday - Friday to provide drop-in support for your computing devices.

Services A-Z: Review services using an alphabetized list



Last Updated: July 3, 2018