Transition for Alumni: Google Workspace and Email

Frequently Asked Questions

What will happen to my NJIT email and account after I graduate?

  • After graduation, you will have 150 days to migrate your email, files, etc., out of Google Workspace. After that time, access to Google Workspace will be suspended and emails sent to your njit.edu email address and/or aliases will be forwarded to your specified forwarding email address recorded in MyUCID.

  • After the 150 day period alumni users will no longer have access to their NJIT account and resources (including, but not limited to: email, Google storage, and Highlander Pipeline).

What will happen if I don’t input a forwarding email address within the 150 days?

Email forwarding will be activated only for those who opt-in by submitting a forwarding email address. Accounts without a forwarding email address will be suspended and any emails sent to your @njit.edu email address will be undeliverable.

Can I pay for my own NJIT Google account and keep my NJIT.edu email open?

Unfortunately, Google is not offering an opt in/out solution for alumni who might want to keep their NJIT account. This is not just an NJIT issue but one that colleges and universities across the country are currently dealing with as a result of the change.

I am pursing an additional degree or a full/part-time employment position at NJIT, will I be affected by this change? 

No, graduating students continuing at NJIT to pursue an additional degree or to pursue a full/part time professional position will not be impacted so long as they show active enrollment or employment within the 150 day period.

Will I still be able to use applications like Docs, Sheets, Slides, Keep, and Forms?

No. Those applications are part of the Google Drive service and will no longer be available under your NJIT Google account. To use these services, you must use a personal Google account.

What if I don’t have another account?

Create an account with a provider of your choice (Google, Microsoft, Apple, etc.). If you’d like to stay with the same service as your current NJIT account, create a new Google account, which offers 15GB of storage for free. This will give you access to Gmail, Calendar, Drive, Apps, Photos, and more. Sign up for a personal account through Google.

What if I return to NJIT as a student or employee sometime in the future, after the 150 day period?

Upon your return as an NJIT student or employee your original email address will be reinstated, but your historical emails and data will not be reinstated. This will be like a fresh start to your account. 

How do I establish my preferred forwarding email address?

Your preferred forwarding address can be managed at https://myucid.njit.edu.

  • Click on “Manage Your UCID”.
  • Enter your UCID password.
  • You will be brought to the Personal Information page where you will see the “Alumni Email Preferences” section towards the bottom of the page.
  • Your preferred forwarding email can be specified in the “Forwarding Address” field.

I have a ‘recovery’ email address specified in my MYUCID profile. Is this the same as my ‘forwarding’ email address?

No, these are not the same. The ‘forwarding’ email address will need to be specified separately from the ‘recovery’ email address. 

Can I change my forwarding email address at some point in the future?

Yes. This can be updated using the same process outlined here. 
Once on the Manage MyUCID page simply overwrite a new email address in the "Forwarding Address" box.

How do I export my data/storage from my NJIT account?

1. If you choose to transfer your data/files to another Google account you can use Google Transfer.

              Step-by-step instructions from Google to transfer your data can be found here. 

2. If you choose to export your data to use it with a service other than Google, account you can use Google Takeout

3. Data can be downloaded to an external drive.

What if I don't have enough storage in my personal Google account when I try to transfer all of my data?

If your personal Google account does not have enough available storage space when you attempt to transfer your data you can visit http://one.google.com/ to review options for paying for additional storage.

How long will it take to transfer my data?

The Google Takeout/Transfer process can take weeks to complete depending on the amount of content to be transferred. If you haven't done so already, please complete your Takeout/Transfer as soon as possible to ensure it completes before the July 9th go-live.

Will I be able to send email from my ucid@njit.edu email address after the 150 day period?

Alumni will only be able to receive emails to ucid@njit.edu, but will not have the ability to send emails from ucid@njit.edu.

If I reply to an email that was forwarded to my preferred email address, where will it look like my reply is coming from?

Replies will appear as coming from your preferred email address to which the email had been forwarded (e.g. xyz@gmail.com), even if the original email was sent to ucid@njit.edu.

What happens to my storage, email, drive, photos, etc. after the 150 day period after graduation?

All storage space associated with accounts will be reclaimed by NJIT, therefore any associated information with these accounts will no longer be accessible by the original user. You are encouraged to backup your data during the transition period.  Instructions to export your data can be found here.

What happens to files I have shared with other people after the 150 day period?

You should work with your collaborators to establish who can take over ownership of the data and then transfer ownership to them.  Another option is to transfer content to a shared drive giving collaborators (assuming they're NJIT account holders) appropriate access to the shared drive.

What happens to files people previously shared with me after the 150 day period?

You will need the owner of the files to re-share with your new personal account. 

What if I am currently sharing data through Google Drive with other collaborators?

  1. For academic data: Speak to the faculty member with whom you worked (e.g., as a GSI or TA) to determine whether they'd like you to transfer ownership of any files and where best to store that data.

  2. For research data: Speak with your research team to determine to whom ownership should be transferred and where best to store that data.

Can I still access my notes and homework information in Canvas after I graduate?

Canvas can still be accessed, as long as you keep your UCID and password current. 

How do I keep my UCID and account 'active'?

Just as you have as a student, you will receive prompts at regular intervals to update your UCID password. As an alumni, by updating your UCID password when prompted this will allow your credentials to remain active.

What happens to my connections to third-party apps and services?

If you have shared access to your NJIT Gmail account data with any third-party application, service, or website, or use your NJIT Gmail account to log in to a third-party application, service, or website, those connections will no longer work and you will need to associate them with another email account of your choice.  Please refer to the Security section of My Google Account instructions (https://myaccount.google.com/security) to review your existing connections.  Failure to review and optionally transition existing connections may result in a service disruption and/or data loss. 

Why can’t I keep my NJIT email and Google account?

Providing email in perpetuity is not sustainable for NJIT for several reasons. 

  • Operating an email service for users no longer affiliated with NJIT poses serious security and privacy risks. Like many other higher education institutions, NJIT  is responding to an increasing number of cyber threats, often targeted via email.
  • The cost to maintain these accounts is rising. Google recently introduced a new license and storage model that eliminates free, unlimited storage for Google Workspace for Education.

How can I access my NJIT transcript?

Transcripts can be requested via this page.

How can I access my historical financial account (bills, payments, etc.)?

Please email bursar@njit.edu with any specific requests.

 

Any questions or concerns should be directed to our IST Service Desk at 973-596-2900 or https://help.njit.edu.

Additional resources:

How Higher Ed Institutions Are Responding to Google Storage Limits

 

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All inactive and active alumni accounts are subject to change at the discretion of the university.