Information Services & Technology

NJIT SOS (Service Outage System)

Wireless Network Maintenance Notification – 11/23, 01/05 and 01/11   11/20/2019 10:22 am IST will be performing maintenance on the Wireless network. This maintenance will be done on three separate days: On Saturday November 23, 2019 between 9PM to 12AM – maintenance will be performed on the NJIT wireless network. During this maintenance window, the wireless network will be unavailable for 5 minutes. Wireless Clients may be presented with a new certificate for authentication and […] ... More

The Information Services & Technology (IST) Division provides a full range of central information technology services to support the university’s academic, research, student service, administrative, and public services initiatives.

Quick Links

April 9, 2019 Update

The IST division is excited to announce the launch of MyUCID Management, an easy way to manage your UCID and NJIT passwords using a modern web-based interface.  Learn more


Getting Help

On-line: Report your issue online -

By Phone: Call 973-596-2900 or 877-889-7685

Live Chat: text chat 

In-person: The counter in the Student Mall (across from the teaching labs) is open from 8:30 am - 4:30 pm Monday - Friday to provide drop-in support for your computing devices.



Last Updated: August 23, 2019