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April 9, 2019 Update

The IST division is excited to announce the launch of MyUCID Management, an easy way to manage your UCID and NJIT passwords using a modern web-based interface.  Learn more

Getting Help

On-line: Report your issue online - servicedesk.njit.edu/

By Phone: Call 973-596-2900 or 877-889-7685

Live Chat: text chat 

In-person: The counter in the Student Mall (across from the teaching labs) is open from 8:30 am - 4:30 pm Monday - Friday to provide drop-in support for your computing devices.