Information Services & Technology

NJIT SOS (Service Outage System)

NJIT Open House Sunday October 21, 2018   10/20/2018 11:26 pm NJIT’s Open House will begin at 8:30 a.m. on Sunday, October 21, 2018 as scheduled. Please allow for extra travel time as there may be street closures due to the current power outage affecting parts of Newark. ... More

Wired Network Outage to some of Laurel Hall – October 19, 2018   10/19/2018 11:54 am A switch has failed in Laurel Hall impacting wired connections in several rooms. We are working to replace the failed device as quickly as possible. Wireless has not been impacted. These are the rooms/suites currently without connectivity: Laurel 225A-A Laurel 231B-A Laurel 2320B-B Laurel 430A-A Laurel 431B-A Laurel 431A-A Laurel 430A-B Laurel 435A-A Laurel 435A-B […] ... More

The Information Services & Technology (IST) Division provides a full range of central information technology services to support the university’s academic, research, student service, administrative, and public services initiatives.

Quick Links

July 3, 2018 Update

On July 3 NJIT's IST Service Desk will introduce 24/7 phone support, new automated password reset tools, and increased staffing during peak periods.  Learn more about these changes.

Getting Help

On-line: Report your issue online -

By Phone: Call 973-596-2900 or 877-889-7685 (toll free).

Live Chat: text chat 

In-person: The counter in the Student Mall (across from the teaching labs) is open from 8:30 am - 4:30 pm Monday - Friday to provide drop-in support for your computing devices.

Services A-Z: Review services using an alphabetized list



Last Updated: October 16, 2018