Information Services & Technology

NJIT SOS (Service Outage System)

Banner services outage (Friday, 8/18/17, 9 pm - Saturday, 8/19/17, 5 pm)   08/18/2017 2:53 pm The following services will be unavailable due to planned maintenance beginning on Friday, August 18, 9 pm through Saturday, August 19, 5 pm: Banner Self Service (Student, Financial Aid, Faculty, Employee, Finance) including Pay Your Bill and new Registration Self Service links in Highlander Pipeline. Banner INB (Internet Native Banner) and Job Submission Auxiliary Banner […] ... More

Network Maintenance August 18 – 24, 2017   08/17/2017 11:33 am IST – Telecom will be performing maintenance on the campus routers connecting several buildings and user groups. During the scheduled maintenance windows there will be a total loss of network connectivity the the areas indicated. Some workstations/network devices may require a reboot. The schedule and areas impacted is as follows: Friday 8/18 – 6:30 AM to […] ... More

The Information Services & Technology (IST) Division provides a full range of central information technology services to support the university’s academic, research, student service, administrative, and public services initiatives.

Quck Links

Getting Help

On-line: Report your issue online -

By Phone: Call 973-596-2900 (Monday - Friday 8 am - 9 pm)

In-person:  Visit the IST Service Desk in the Student Mall Room 44 (Monday - Friday 8 am - 9 pm)

Services A-Z: Review services using an alphabetized list


IST News

June 22, 2016 - Notification of Potentially Compromised NJIT Accounts.
Last month it was revealed that Tumblr experienced a 2013 data breach that compromised 65 million users’ email address and Tumblr passwords. Read more about the data breach and how to protect your accounts here.

June 20, 2016 - NJIT VPN configuration changed. 
NJIT Virtual Private Networking (VPN) will now operate by default in a "split" tunnel mode while connecting to the NJIT network. Read more about the change here.

More IST News...

Last Updated: August 18, 2017