Information Services & Technology

NJIT SOS (Service Outage System)

Resolved: Slow or unavailable services   03/27/2020 11:43 am Update: At approximately 11:30 am, March 27, an intermittent issue with our VMware environment resulted in some services becoming slow or unavailable. This included Highlander Pipeline. The issue was resolved by 11:50 am. We are aware of an issue in the data center that may impact access to some services. Right now we are noticing […] ... More

The Information Services & Technology (IST) Division provides a full range of central information technology services to support the university’s academic, research, student service, administrative, and public services initiatives.

Resources to Support Business & Educational Continuity 

Getting Help

On-line: Report your issue online -

By Phone: Call 973-596-2900 or 877-889-7685

Live Chat: text chat 

In-person: The counter in the Student Mall (across from the teaching labs) is open from 8:30 am - 4:30 pm Monday - Friday to provide drop-in support for your computing devices.

The physical computing lab facilities are closed until further notice.

Check NJIT's latest updates about COVID-19 (Coronavirus).


Last Updated: March 26, 2020