Information Services & Technology

NJIT SOS (Service Outage System)

Intermittent Webauth Authentication Service, 10 am – 10:15 am, 9/20/2018   09/20/2018 3:03 pm There was an intermittent Webauth authentication service availbility between 10 am and 10:15 am, September 20, 2018. The issue may have required users to retry their login. ... More

Degree works update   09/20/2018 1:02 am We are currently updating the catalog year for undergraduate students whose catalog year is prior to 2018-2019. This will move students to the new GER approved curricula and allow students and advisors to view the student's updated audits on Degree Works. Majors which have not had their curricula updated for the GER changes will be […] ... More

Moodle Maintenance   09/19/2018 8:51 am Update 9/20 8:00 AM: Maintenance is completed. On Thursday Sept. 20th from 12:30 AM to 2:30 AM Moodle will be undergoing an update. During this time Moodle may not be available. ... More

The Information Services & Technology (IST) Division provides a full range of central information technology services to support the university’s academic, research, student service, administrative, and public services initiatives.

Quick Links

July 3, 2018 Update

On July 3 NJIT's IST Service Desk will introduce 24/7 phone support, new automated password reset tools, and increased staffing during peak periods.  Learn more about these changes.

Getting Help

On-line: Report your issue online - servicedesk.njit.edu/

By Phone: Call 973-596-2900 or 877-889-7685 (toll free).

Live Chat: text chat 

In-person: The counter in the Student Mall (across from the teaching labs) is open from 8:30 am - 4:30 pm Monday - Friday to provide drop-in support for your computing devices.

Services A-Z: Review services using an alphabetized list

 

 

Last Updated: July 3, 2018