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HelpDesk Service Request

If you are unable to access the IST eHelpDesk even after resetting your UCID password using http://mypassword.njit.edu, you may report your issue without a UCID.

Type the 3 black symbols below and click the submit button. You can also call the IST HelpDesk at 973-596-2900.

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For information on resetting your UCID password or obtaining a UCID please click here for more information.

IST HelpDesk hours:

Monday - Friday: 8 am - 7 pm