Service Update

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Updated: 12 hours 47 min ago

Fall 2019 Courses Now Available In Canvas

Fri, 06/07/2019 - 13:03

As previously announced in May, NJIT is moving to a new learning management system (LMS) called Canvas that will be replacing Moodle. This transition will take place over the course of the next academic year.

Instructors teaching during the Fall 2019 semester now have access to their courses in Canvas.

You can access Canvas directly at http://njit.instructure.com. To access help resources, please visit canvas.njit.edu.

I would like to have my content migrated from Moodle to Canvas. How can I do that?

The Office of Digital Learning has created a request form where you can request a migration. Instructors who fill out the form will have their content migrated over to Canvas.

I would still like to use Moodle during the Fall 2019 semester. How can I do that?

Fall 2019 courses in Moodle are hidden by default. If you would like to use Moodle, we have created a Moodle Request Form. Please fill out the form, and the Office of Digital Learning will make your class available to you.

Where can I get help with using Canvas?

Users can visit the detailed Instructor Orientation Course directly in Canvas.

Tutorials and other information are available on the NJIT Canvas site.

If you have any questions or any feedback, please contact the IST Service Desk or email us at canvas@njit.edu

Windows 7 support to end, users must migrate to Windows 10

Tue, 05/28/2019 - 12:30

Microsoft is ending all support for Windows 7 in January 2020. This means technical support and security and software updates that help protect Windows 7 PCs will no longer be available. This will leave these computers, their data, and the networks they are connected to at significant risk for malicious attacks.

It is important that all Windows 7 PCs are upgraded to a modern operating system, such as Windows 10, which will provide the latest security updates.

If you are using an NJIT-owned Windows 7 computer, you will need to migrate to Windows 10 before January 2020.

The Office of Digital Learning and Technology Support (DLTS) is migrating NJIT-owned computers to Windows 10 on a first-come first-serve basis. You can submit a request for a Windows 10 upgrade via the IST Service Desk. Once your request is submitted, an IT Consultant will reach out to you within three days to discuss the next steps, including scheduling.

DLTS will be reaching out to users as appropriate to schedule migrations prior to January 2020.

If you are currently using a personally-owned Windows 7 computer, DLTS strongly recommends you migrate to Windows 10 before January 2020. NJIT students and faculty are entitled to one license of Windows 10 Education, available for download from IST Software. Please refer to Microsoft’s Windows 10 support materials for assistance during or after installation.

For more information about Microsoft’s Windows 7 support lifecycle, visit  https://support.microsoft.com/en-us/help/4057281

For more information about new features of Windows 10, visit https://www.microsoft.com/en-us/windows/features

For general Windows 10 support, visit https://support.microsoft.com/en-us/hub/4338813/windows-help?os=windows-10

Cyber security is our shared responsibility. Always STOP, THINK before you click or respond to any type of electronic communication.

Banner 8 INB Retirement Announcement

Mon, 05/20/2019 - 09:40

As you all know, the upgrade to Banner 9 Administrative Pages has been underway for more than a year. The final stage of transitioning to Banner 9 is about to begin. The Administrative Pages interface is comparable to Internet Native Banner (INB) forms.

Banner 8 INB has been unsupported by Ellucian since December 31, 2018. There are no new regulatory updates or solution enhancements being made to Banner 8 INB. In addition, Ellucian will not be issuing security updates leaving the Banner 8 vulnerable to exploits; continued use of the software would be cited by auditors.

NJIT has maintained access to Banner INB since that time as a grace period to allow users to adapt to the new Banner 9 Administrative Pages. The administration has decided the grace period phase will end on May 31st, 2019. At that time, the link to Banner 8 INB will be removed from Highlander Pipeline (my.njit.edu).

Please use the Banner 9 Administrative Pages for performing online data entry into the Banner database. A hyperlink to Banner 9 Administrative Pages is available in the Banner Administrative Services box of the Faculty/Staff Services page in Highlander Pipeline.

For your convenience, some instructions on using Banner 9 Administrative Pages are available:

If you experience difficulty using Banner 9 Administrative Pages please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu

Announcing Canvas: A New Learning Management System for NJIT

Tue, 05/14/2019 - 13:44

We are pleased to announce that NJIT has adopted Canvas as our new Learning Management System (LMS). Canvas is a market leader that provides an intuitive and responsive LMS; it is also the LMS used by the majority of R1 institutions. Before making the decision to adopt Canvas, an evaluation was conducted in the fall and spring semesters with feedback solicited from faculty and students. Based on the results of the evaluation and with endorsement from the Teaching, Learning, and Technology committee and Faculty Senate, NJIT will be migrating from Moodle to Canvas throughout the next academic year.

Why Canvas?

  • 56% of R1 institution use Canvas (4% use Moodle).
  • 80% of NJIT pilot instructors had a positive experience with Canvas.
  • 71% of NJIT pilot students would recommend Canvas as an LMS.

While this transition will begin in the Fall 2019 semester, instructors who are interested in using Moodle may continue to do so for the next academic year. The Office of Digital Learning will move Moodle course content over to Canvas upon request. The transition timeline is as follows:

  • Summer 2019: Moodle remains the primary LMS.
  • Fall 2019 – Summer 2020: Canvas becomes the primary LMS. Instructors who wish to use Moodle will be able to do so upon request.
  • Fall 2020: NJIT retires Moodle and Canvas is used for all courses. Moodle content will be archived and available upon request.

For additional questions and for logging into Canvas we have a website with more information and an FAQ page: canvas.njit.edu. Instructors are able to log into Canvas right now to view tutorials and access a practice course to try Canvas’ features and get familiar with the look and feel. We anticipate that all instructors and students will have access to Canvas for the Fall 2019 semester by June 7th.

The Institute for Teaching Excellence will be hosting a full-day ITE Workshop on Wednesday, May 22 that will focus heavily on using Canvas. Please RSVP using the reservation form. Assistance is also available at the Office of Digital Learning, located in Central King Building room G15.

Thank you for your patience as we improve NJIT’s digital learning services. If you have any questions or any feedback, please contact the IST Service Desk or email us at canvas@njit.edu.

Introducing MyUCID Management

Tue, 04/09/2019 - 12:00

The IST division is excited to announce the launch of MyUCID Management, an easy way to manage your UCID and NJIT passwords using a modern web-based interface.  Improvements include:

  • Additional security features to keep your account secure
  • The same password applied anywhere you use your UCID (e.g. Webmail by Google, Highlander Pipeline, Moodle, Banner, NJITsecure wireless network)
  • A single password that will not expire for a year
  • The ability to send a password reset code to a cell phone or alternate email address

To use MyUCID Management students, faculty, and staff can go to http://myucid.njit.edu and Claim Your UCID. The claim process is as follows:

  1. Verify your identity – To verify your identity you will need to know your NJIT-ID. If you need help finding your NJIT-ID, visit the MyUCID FAQ page.
  2. Review and accept NJIT’s Acceptable Use Policy for Cyber Resources
  3. Create security questions and provide alternate contact information – to reset your password in the event that you forget your password.
  4. Create a new password – This new password will be good for one year.

The claim process should not take more than 5-10 minutes. Once you have completed the process you must update your password on all your devices, including the NJITsecure wireless network on your cell phone or laptop, and any email clients you use.

If you have any questions please contact the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

Reminder: GITC Building Electrical Power Shutdown March 22, 23 IT Services Impact

Thu, 03/21/2019 - 11:30

Most services hosted in the NJIT data center will be unavailable from the evening of Friday, March 22 through Saturday, March 23 due to a scheduled electrical power outage. This outage is necessary in order to facilitate the installation of electrical services for the new GITC Makerspace addition.

Webmail, Moodle, www.njit.edu, campus network access, and telephone service will not be affected. Most academic, administrative, and research IT services will be unavailable. Examples of the services that will be unavailable include Highlander Pipeline (my.njit.edu), Banner, Highlander AFS, HPC, Kong, and Stheno.

Impacted services will be unavailable starting at 6 pm on Friday, March 22. Electrical work is scheduled to be complete by Saturday morning. IT services will be restored throughout the morning with all services restored by 6 pm on Saturday, March 23.

This outage window has been selected in order to minimize disruption to the NJIT community. Please keep this outage in mind when planning spring-break activities.

If you have any questions, please contact the IST Service Desk at 973-596-2900 or servicedesk.njit.edu.

GITC Building Electrical Power Shutdown March 22, 23 IT Services Impact

Fri, 03/15/2019 - 10:00

Most services hosted in the NJIT data center will be unavailable from the evening of Friday, March 22 through Saturday, March 23 due to a scheduled electrical power outage. This outage is necessary in order to facilitate the installation of electrical services for the new GITC Makerspace addition.

Webmail, Moodle, www.njit.edu, campus network access, and telephone service will not be affected. Most academic, administrative, and research IT services will be unavailable. Examples of the services that will be unavailable include Highlander Pipeline (my.njit.edu), Banner, Highlander AFS, HPC, Kong, and Stheno.

Impacted services will be unavailable starting at 6 pm on Friday, March 22. Electrical work is scheduled to be complete by Saturday morning. IT services will be restored throughout the morning with all services restored by 6 pm on Saturday, March 23.

This outage window has been selected in order to minimize disruption to the NJIT community. Please keep this outage in mind when planning spring-break activities.

If you have any questions, please contact the IST Service Desk at 973-596-2900 or servicedesk.njit.edu.

Introducing MyUCID Management – An Easier way to Manage your UCID and Password!

Thu, 03/14/2019 - 05:10

Your UCID provides access to NJIT’s computing services (e.g. Webmail by Google, Highlander Pipeline, Moodle, Banner).

Later this month we are excited to introduce MyUCID Management, an easy way to manage your UCID and NJIT passwords using a modern web-based interface.  Improvements include:

  1. Additional security features to keep your account secure (similar to online banking, Amazon, eBay).
  2. The same password applied anywhere you use your UCID,
  3. A single password that will not expire for a year; and
  4. The ability to send a password reset code to a cell phone or alternate email address.

No action is required until MyUCID Management is introduced. Additional information will be made later this month through the IST Service Update emails.

If you have any questions please contact the IST Service Desk at 973-596-2900 or servicedesk.njit.edu.

IST Technology Training Workshops

Thu, 03/07/2019 - 06:15

Technology Training Workshops

Date: March 18 to March 22

Location: Central King Building, Room G08

Workshop schedule and registration information: https://ist.njit.edu/tlt-calendar/

 

NJIT has a number of productivity applications to help you be more effective and save time for various tasks. To help users who are unfamiliar with some of these applications, the IST Division is offering to all NJIT and NJII employees workshops that will enhance your skills in Excel, Adobe, and Google Apps. They will be offered during the week of Spring Break, starting Monday afternoon on March 18.

 

Workshop Schedule: 

Monday 3/18 2-4 PM: Adobe DC: PDF tools to edit, combine, organize and export PDF

Tuesday 3/19 9:30-11:30 AM: Excel Beginner: formulas and functions

Tuesday 3/19 2:00-4:00 PM Excel Intermediate: calculating and analyzing data

Wednesday 3/20 9:30-11:30 AM: Excel Intermediate charts and graphs

Wednesday 3/20 2:00 PM- 4:00 PM: Excel Advanced: Pivot Tables

Thursday 3/21 9:30-11:30 AM: NJIT Webmail and Calendar

Thursday 3/21 2:00-4:00 PM: Cloud Computing with Google Drive

Friday 3/22 9:30-11:30 AM: Google Apps for productivity: Mailing Lists and Google Docs

 

If you are interested, you can view a complete list of workshops and register on the IST website: https://ist.njit.edu/tlt-calendar/All workshops will be held in the CKB building in room G08.

 

If you have any questions about the training, please contact the IST Service Desk.