Unified Communications

The university’s legacy telephone system (PBX) is being retired and replaced with new digital technologies that are now leveraging the convergence of voice, data, and video technologies over Internet Protocol (IP) networks by adopting a communication and collaboration strategy referred to as Unified Communications (UC). UC is not a specific vendor product or product line, but a strategy that leverages an organization’s data networks with a set of products that provide a unified user experience across multiple applications, devices, media types, and vendors.


Last Updated: August 24, 2017