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Highlander Pipeline

For general information on the Highlander Pipeline, please click here.

1: What User Name and Password do I use to login to Highlander Pipeline?
2: Can I login to Highlander Pipeline using my NJIT-ID or SSN, and PIN?
3: Is my connection to Highlander Pipeline secure?
4: If Highlander Pipeline is in secure mode, why isn't the padlock icon showing?
5: How can I check to see whether Highlander Pipeline pages are secure?
6: Who can use Highlander Pipeline?
7: I am unable to login to Highlander Pipeline with my UCID. What should I do?
8: I am receiving a "session for your login has expired" message after clicking Student and/or Faculty Services, how can I correct this problem?
9: When logged in to the Highlander Pipeline system, I sometimes receive "Page Not Found" errors. Hitting reload usually brings up the correct page. What is causing this?
10: How do I extend my timeout length so I don't timeout so fast?
11: Students: How do I register / add / drop classes using Highlander Pipeline?
12: Students: How do I check my grades using Highlander Pipeline
13: Faculty: How do I submit grades using Highlander Pipeline?
14: Faculty: How do I import a class list into an Excel spreadsheet?
15: Faculty: How do I add teaching assistants (TAs) to the class list on Highlander Pipeline?
16: Faculty: How do I send a group or individual email on the Highlander Pipeline?

1: What User Name and Password do I use to login to Highlander Pipeline?

Your UCID and UCID password are used to login to Highlander Pipeline.
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2: Can I login to Highlander Pipeline using my NJIT-ID, or SSN and PIN?

No. You must use your UCID and UCID Password. If you are not sure if you have a UCID please click here and search for your last name. Click on your entry in the "Name" column. Your UCID will appear in the field "UCID:"
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3: Is my connection to Highlander Pipeline secure?

Yes. Highlander Pipeline uses SSL (Secure Socket Layer) with support up to high encryption (128-bit RC4) using an RSA 1024-bit public key.  Any time Highlander Pipeline asks you to submit personal or academic information it will be sent via SSL if your browser supports it.

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4: If Highlander Pipeline is in secure mode, why isn't the padlock icon showing?

Internet Explorer and Netscape browsers indicate whether SSL is enabled by displaying a padlock icon in the bottom of the browser window. (In Internet Explorer this padlock is on the right whereas in Netscape this padlock is on the left). Although this padlock is a pretty good indication of whether SSL is enabled, its not a foolproof indication since SSL can sometimes be operating on the Highlander Pipeline site even when the padlocks do not appear. The reason why the padlock doesn't appear is because the Highlander Pipeline secure pages are framed inside frames that are not secure. Since the padlock only indicates the security of the outside frames, the padlock does not appear. Highladner Pipeline frames SSL pages inside non SSL frames in order to prevent the browser from popping up dialogue boxes that alert the user that SSL is enabled. These pop up dialogue boxes are a distraction for the majority of Highlander Pipeline users.
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5: How can I check to see whether Highlander Pipeline pages are secure?

One area on the Highlander Pipeline site where padlocks do not appear even though SSL is in operation is on the login page. To confirm that SSL is in fact in operation, use one of the following procedures depending on what browser you are using: Internet Explorer: Place the cursor in the Secured Access Login area of the site and right click your mouse. A menu appears. In the menu click the Properties option. A dialogue box appears with a field called Connection. The Connection field indicates that SSL encryption is enabled. Note: On some occasions the Connection field will say "Not encrypted." This is because the page is being loaded from cache. If you reload the page the connection field will indicate that encryption has been turned on. Netscape: Place the cursor in the Secured Access Login area of the site and right click your mouse. A menu appears. In the menu click the View Info option. A dialogue box appears that indicates that SSL encryption is enabled. You can use these methods to check whether encryption is enabled on other parts of the site as well.
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6: Who can use Highlander Pipeline?

Any member of the NJIT community that has a valid UCID and UCID Password can use Highlander Pipeline.
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7: I am unable to login to Highlander Pipeline with my UCID. What should I do?

First double check that you are using the correct UCID. Please click here and search for your last name. Click on your entry in the "Name" column. Your UCID will appear in the field "UCID:"

If you are not in the Campus Directory you need to apply for a UCID by clicking here.

If you are unable to create a UCID using the Computing Services Online Application form please contact the IST HelpDesk.
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8: I am receiving a "session for your login has expired" message after clicking Student and/or Faculty Services, how can I correct this problem?

1. On the web browser (i.e.., IE) click on Tools menu
2. Select Internet Options
3. In the middle section (Temporary internet files) select settings button
4. Click on middle button = view files
5. In new window of temporary internet files click on Edit menu and then select all.
6. Click on the delete button of your keyboard.
7. When IE stops after having deleted all the files close the web browser.
8. Reopen web browser and try to log into CP and then go to student services.
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9: When logged in to the Highlander Pipeline system, I sometimes receive"Page Not Found" errors. Hitting reload usually brings up the correct page. What is causing this?

This problem occurs when using Microsoft's Internet Explorer on a Windows client machine. Microsoft has documented a problem with their schannel.dll file where it occasionally selects the wrong hash algorithm, resulting in the Page Not Found error. Microsoft has a knowledge base article detailing the problem and fixes for this: click here to access the article. There have also been problems identified with Internet Explorer when accessing a web server that uses SSLv3 that sometimes causes the "Page Not Found" error. There have been no noted reports of such problems with Netscape browsers. However, Highlander Pipeline does provide the option in the email center of whether to use SSL. If the email center is using SSL, there is a likelihood that more users will experience the "Page Not Found" errors; turning SSL off for the email center will reduce this likelihood at the expense of encrypted email sessions.
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10: How do I extend my timeout length so I don't timeout so fast?

1. Log into Highlander Pipeline.
2. From any page, click the "Options" button at the top left of the page (next to the "Logout" button).
3. On the left of the page is navigation titled "User Options Menu."
4. Click "Timeout" under that navigation and you will be presented with the Timeout options page.
5. Use the drop-down menu to adjust your preferred timeout length and click the OK button.
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11: Students: How do I register / add / drop classes using Highlander Pipeline?

For Step-By-Step instructions on using Highlander Pipeline to register, add or drop a class(es), please click here.
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12: Students: How do I check my grades using Highlander Pipeline?

For Step-By-Step instructions on using Highlander Pipeline to check your grades, please click here.
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13: Faculty: How do I submit grades using Highlander Pipeline?

For Step-By-Step instructions on using Highlander Pipeline to submit grades, please click here.
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14: Faculty: How do I import a class list into an Excel spreadsheet?

For Step-By-Step instructions on importing a class list into an Excel spreadsheet, please click here.
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15: Faculty: How do I add teaching assistants (TAs) to the class list on Highlander Pipeline?

Contact your department or the Registrar office to have your TA(s) added to the class list in SIS. SIS will then automatically add the TA(s) to Highlander Pipeline.
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16: Faculty: How do I send a group or individual email to members of my course on the Highlander Pipeline?

For Step-By-Step instructions on using Highlander Pipeline to send an email to members of your course, please click here.
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