For general information on Webmail by Google, please click here.
1: What is my Webmail by Google email address?
Your full Webmail by Google email address is yourUCID@njit.edu.
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2: How do I access my email?
You can access and read your email from any web browser by visiting https://webmail.njit.edu.
If you would like to configure an IMAP/POP client to access your email, please visit the IMAP/POP Email Settings page.
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3: What username and password do I use?
Your UCID and UCID password will be needed for Webmail by Google access.
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4: My UCID password isn't working. What do I do?
For information on UCID Password management, please visit the Password Management Website.
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5: How do I check my mailbox quota?
To check your quota:
- Log in to NJIT Webmail by Google with your UCID and UCID password.
- Your quota will be displayed on the bottom of the screen.
Your mailbox quota is managed by Google. All Webmail by Google users will start with 7 GB of space for email.
If you are over your quota, people sending you email will receive an email bounceback error. You will receive an email warning, when you approach your quota limit.
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6: How do I automatically have my email forwarded?
For information on setting up automatic email forwarding for Webmail by Google, please visit the Webmail by Google Email Forwarding Page.
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7: How do I configure an IMAP or POP3 client (Outlook, Thunderbird, mobile devices, etc...) to read my Webmail by Google email?
For help with configuring an IMAP or POP3 client to read my Webmail by Google email, please visit the IMAP/POP Email Settings in Webmail by Google page.
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8: How do I manage junk mail with Webmail by Google?
Your email will be "dual sanitized". First, the campuswide Meridius Quarantine System will filter your junkmail, then Google's spam filters will be activated. You cannot "turn off" either junk mail management system, but you may disable the notifications of Meridius Quarantine System through the Meridius Quarantine List's Preferences tab.
For help with managing Junk mail with Webmail by Google, please visit the Webmail by Google Junk Mail Management Page.
Google Note: Do NOT enable any IMAP or POP3 junk mail filters in an email client. Gmail' s spam filters also work in your IMAP client, and we recommend turning off any additional anti-spam or junk mail filters within your client. Your client's filter will attempt to download and classify all of your existing messages, which may slow down your client until the process is complete.
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9: Will I have access to the folders I previously set up in Pipeline?
If you previously had an email account on the Mailhost server your folders will be converted to "labels". More information on setting up and managing labels is available at the Webmail by Google Label Usage page.
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10: If I already have an existing IMAP/POP mail client set up before my email moves to Webmail by Google, will I have to reconfigure my IMAP/POP Client?
Yes. Information on setting up an IMAP/POP client is available on the Webmail by Google IMAP/POP Email Settings page.
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11: What will happen to any contacts I had on the previous Mailhost system?
Any contacts you had stored on the Mailhost Webmail application, http://oldwebmail.njit.edu, can either be manually added or imported to the Webmail by Google. For previous Mailhost users, we have created https://www.njit.edu/webservices/contactexport/index.php a webpage will allow you to export any existing Mailhost Webmail contacts into a file. The export file should be saved with a .CSV extension. If you had your contacts saved to an email client (Outlook, Thunderbird), you can also import the list of contacts in a .CSV file. For information on importing contacts from a .CSV file to your Webmail by Google account, please visit Google's "Importing Contacts" Help page.
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12: What will happen to any contacts I had on the previous Highlander Pipeline mail client?
For step by step instructions on exporting your Highlander Pipeline contacts to Webmail by Google, please visit the Exporting Highlander Pipeline Contacts page.
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