Webmail by Google General FAQs

 

For general information on Webmail by Google, please click here.

1: What is my Webmail by Google email address?
2: How do I access my email?
3: What username and password do I use?
4: My UCID password isn't working. What do I do?
5: How do I check my mailbox quota?
6: How do I configure an IMAP or POP3 client to read my Webmail by Google email?
7: How do I configure Outlook to access my Webmail by Google account (For NJIT Employees)?
8: How do I manage junk mail with Webmail by Google?
9: What happened to my OAK, Mailhost, and ADM email accounts?
10: Where can I find information about Google security and privacy?
11: I turned on 2-step verification for my Webmail by Google account. What password do I use?


1: What is my Webmail by Google email address?

Your official NJIT email address will be of the form:

Faculty:

Students:

Alumni:

2: How do I access my email?

For information on how to access your NJIT Webmail by Google email please click here.
 

3: What username and password do I use to log into Webmail by Google web interface?

Your UCID and UCID password will be needed for Webmail by Google access.
 

4: My UCID password isn't working. What do I do?

For information on UCID Password management, please visit the Password Management Website.
 

5: How do I check my mailbox quota?

 To check your quota:

  • Log in to NJIT Webmail by Google with your UCID and UCID password.
  • Your quota will be displayed on the bottom of the screen.

Your mailbox quota is managed by Google. All Webmail by Google users will start with at least 25 GB of space for email.

If you are over your quota, people sending you email will receive an email bounce-back error.  You will receive an email warning, when you approach your quota limit.

6: How do I configure an IMAP or POP3 client (Outlook, Thunderbird, mobile devices, etc...) to read my Webmail by Google email?

For help with configuring an IMAP or POP3 client to read my Webmail by Google email, please visit the IMAP/POP Email Settings in Webmail by Google page.
 

7: How do I configure Outlook to access my Webmail by Google account (For NJIT Employees)?

For help with configuring Outlook to access your Webmail by Google using Google Apps Sync account please click here.

8: How do I manage junk mail with Webmail by Google?

Your email will be "sanitized" by Google's spam filters. You cannot "turn off" Google's spam filter, but you may view and unmark messages as spam from the Spam label insideWebmail by Google.

For help with managing Junk mail with Webmail by Google, please visit the Webmail by Google Junk Mail Management Page.

Google Note: Do NOT enable any IMAP or POP3  junk mail filters in an email client. Gmail's spam filters also work in your IMAP client, and we recommend turning off any additional anti-spam or junk mail filters within your client. Your client's filter will attempt to download and classify all of your existing messages, which may slow down your client until the process is complete.
 

9: What happened to my OAK, Mailhost, and ADM email accounts?

Students, alumni, and faculty with accounts on OAK, Mailhost, and ADM have been migrated to Webmail by Google.
 

10: Where can I find information about Google security and privacy?

For frequently asked questions regarding Google security and privacy please click here.

11: I turned on 2-step verification for my Webmail by Google account. What password do I use?

If you have turned on 2-step verification on your Webmail by Google account, you will need to create an "Application Specific Password" for each device you use with Webmail by Google. For more information please click here.

 

Last Updated: October 18, 2016