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1: How do I transition from the old Adobe account to the new one?
2: How do I access Adobe products?
3: Do I have to install all the applications again?
4: How do I manage my Adobe Creative Cloud applications and files ?
5: After login in to Adobe.com website I see only "Buy" options. How can I fix this?

1. How do I transition from the old Adobe account to the new one?

All NJIT employees Adobe accounts are transitioned automatically. From this point forward use Sign in with an Enterprise ID to access Adobe products. Use your UCID and UCID password to log in.

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2. How do I access Adobe products?

To access Adobe products go to www.adobe.com website and click Sign In link on the top right corner. Then, click Sign in with an Enterprise ID to access the new account (in red). 

You will be directed to the Enterprise ID page. Follow the instructions below to sign in:

1). Enter your NJIT email address. 


2). You will be redirected to another page. Choose again Enterprise ID.

3). NJIT Webauth Authentication Service web page will open. Sign in with your UCID and UCID password.

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3. Do I have to install all the applications again?

No, all you have to do is to log out from your old Adobe account and log in with your new Adobe account using Adobe Creative Cloud application.

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4. How do I manage my Adobe Creative Cloud applications and files ?

Install Creative Cloud for desktop to easily manage your Creative Cloud apps and services. 

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6. After login in to Adobe.com website I see only "Buy" options. How can I fix this?

To fix this problem you need to download the "Limited Access Repair" tool. The Limited Access Repair tool allows you to resolve issues associated with the following messages: 

  • Error message: "You may have limited access to Adobe apps or services."
  • The Creative Cloud applications are available in trial mode.
  • Trial expiration.
  • "We are unable to activate [product name]. Product activation is required to use this product...".

The tool works by editing the Adobe-related entries in your hosts file, so that your computer can access Adobe activation servers and give you full access to the products you have purchased.

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Last Updated: June 18, 2018