1. Getting Started:
a. Getting Help: NJIT’s IST Service Desk provides assistance for all technology services, including those listed below. Call 973-596-2900 (check http://help.njit.edu for hours) or submit an issue electronically at http://help.njit.edu anytime.
b. University Computing ID (UCID): The UCID is your main NJIT computing account ID. It’s used to access most services (Moodle, Pipeline, Software Downloads, VPN) – http://ist.njit.edu/accounts/ucid.php.
c. Stay Cyber-Safe: There is a proliferation of malware and phishing scams, and ransomware on the internet, sometimes well-disguised as websites or email. Information on staying safe is available at http://ist.njit.edu/cybersecurity/.
d. Password Reset: Change and synchronize all passwords at once using the “Unattended Password Reset” (UPR) tool – http://mypassword.njit.edu.
e. Campus Directory: Look up colleagues and students and customize your directory entry – https://directory.njit.edu.
2. Moodle: Moodle is NJIT’s Learning Management System and is used in face-to-face, online and hybrid courses. Popular features include a class list, the ability to upload files, collect student submitted assignments, gradebook, graded quizzes and threaded discussions.
a. Login: http://moodle.njit.edu.
b. Faculty Tutorials: http://njit2.mrooms.net/course/view.php?id=882.
c. Student Tutorials: http://njit2.mrooms.net/course/view.php?id=883..
3. Other Teaching and Learning Tools:
a. WebEx: Use real-time collaboration, share audio/video, hold online office hours, and conduct review sessions - http://webex.njit.edu.
b. Relay: Use Relay to create screen captures, audio recordings, and learning objects - https://relay.njit.edu.
c. EndNote: Used by scholars to organize references, images and PDF files. Cite while you work - http://library.njit.edu/researchhelpdesk/howto/endnote.php.
d. Turnitin.com: Identify plagiarized work (fully integrated with Moodle) - http://researchguides.njit.edu/turnitin.
4. Classroom Support:
a. Computer Classrooms: There are Windows, Mac, and Linux labs available. Computer Classrooms (labs) are scheduled by the Registrar’s office - http://ist.njit.edu/computinglabs/index.php.
b. Teaching Classrooms: Each room will have an LCD projector and wired and wireless network access - http://ist.njit.edu/classroom-support/.
c. Sign-Out Equipment: Equipment may be signed out by faculty. Make requests at: http://itms-request.njit.edu (VPN required) 24 hours in advance. A list of available equipment can be found online at http://ist.njit.edu/equipment.
d. Classroom Support: Call 973-596-3005 for immediate help with anything impacting instruction. Report other classroom problems (lights, HVAC, shades) to the Service Desk at 973-596-2900.
e. “Virtual” Classrooms - Online Learning: The Office of Digital Learning offers course design and development assistance. Appointments can be made by contacting the IST Service Desk.
5. My Computing Device
a. Faculty Computer Distribution: IST provides faculty with a “computing device”. The standard is a Windows notebook, but alternatives are available by request and authorization (Macs, tablets, desktops). Computers are typically refreshed every three years. Faculty PC information - http://ist.njit.edu/facultypc .
b. NJITDM: Windows computers must join a Microsoft Windows domain. NJITDM is the primary domain for faculty and requires your UCID and NJITDM password to log in.
c. Software Availability: IST provides access to many software titles for download for Windows, Linux, and Mac - http://ist.njit.edu/software/download.php. Usage (including work from home rights) varies by software title and role - http://ist.njit.edu/software/.
d. Connect to Your Office Remotely: Instructions are available online - http://ist.njit.edu/support/home_connection/.
e. Mobile Device: Support for setting-up mobile devices is available online - http://ist.njit.edu/support/devices/.
6. Academic and Research Computing
a. Highlander AFS (AFS): The Andrew File System - a distributed, location-transparent, cross-operating system, file name space available for use on personally owned computers, lab computers, servers, high performance computing, etc. - http://ist.njit.edu/accounts/afs.php.
b. High Performance Computing (HPC): There are several computational clusters and shared memory machines for research and advanced coursework - http://ist.njit.edu/cyberinfrastructure/hpc.php.
c. HTCondor: Uses idle cycles on networked computers to run serial or parallel compute-intensive jobs - http://wiki.hpc.arcs.njit.edu/index.php/HTCondor.
d. Git Server: Distributed source code development system, supporting GitLab - http://ist.njit.edu/support/gitserver.php.
c. Advanced Computing Support: Contact the Office of Academic and Research Computing Systems – ARCS (firstname.lastname@example.org) for your academic and research needs, including Big Data - http://ist.njit.edu/software/Bigdata.php.
d. Software: There is a wide spectrum of academic and research software available for Linux systems. A list is available online - http://ist.njit.edu/software.
f. Software: There is a wide spectrum of academic and research software available for Linux systems. A list is available online - http://ist.njit.edu/software.
g. HPC and BD Wiki: A wiki for all general and technical aspects of using HPC and big data resources - http://wiki.hpc.arcs.njit.edu.
7. Staying Connected and Communicating with Others
b. Virtual Private Network (VPN): Needed to connect to select services from off-campus (software downloads, accessing NJITDM, AFS file shares, and some library databases). Authentication requires UCID and UCID password - http://ist.njit.edu/vpn/.
c. Wireless Network: “NJITsecure” encrypts network traffic. Users will remain authenticated without having to reenter credentials (login/password). Authenticate with your UCID and NJITDM password. Alternately, the “NJIT” network is an open/unencrypted network intended for guests (call the IST Service Desk to obtain guest credentials) - http://ist.njit.edu/connectivity/wireless.php.
8. Highlander Pipeline: A Portal for University Business - http://my.njit.edu
a. Highlander Pipeline - Use “Banner Self Service” to view/update personal information (address, contact). Use “Faculty Services” for class lists, student contact information, email classes, and grade submissions. “Employee Services” allows access to pay stubs, direct deposit, and tax forms.
b. Self Service Banner Finance - Spending: Faculty with start-up funding will use Self Service Banner Finance to access their start-up budgets. Details will be provided by Jessica Jimenez in the Provost’s Office: 973-596- 3215. See the “Banner Documentation” link on the “Faculty/Staff Services” tab for useful documentation and video tutorials on NJIT’s Banner system. Face-to- face training on Banner Finance is offered through the Office of University Budgeting.
c. Electronic Research Administration – Streamlyne: The Research Office will be launching a new electronic research administration system in September. Streamlyne is based on the popular Kuali Coeus system used at many universities. Look for additional information in the near future.
9. Library Services
a. The Robert W. Van Houten Library - http://library.njit.edu , located in the Central Avenue Building, is the university's main library. For information on services available visit http://library.njit.edu/researchhelpdesk/faculty.php.
b. The Barbara and Leonard Littman Architecture and Design Library - http://archlib.njit.edu , located in Weston hall, is a branch library, mostly serving students and faculty in the College of Architecture and Design.
10. Finding Help
a. IST Service Desk: NJIT’s IST Service Desk provides assistance for all services listed above. Call 973-596-2900 or submit an issue electronically - http://help.njit.edu.
b. Tutorials and Training: http://ist.njit.edu/stafftraining contains training documentation for faculty and staff.
c. The Institute for Teaching Excellence (ITE): offers faculty development and training opportunities throughout the year www.njit.edu/ite/. The Office of Digital Learning partners with ITE to provide instructional design services. Instructional designers maintain walkin hours for consultation at the ITE in Culimore Hall Room 105. Contact email@example.com for more information.