The IST Division is organized into five functional departments:
Academic Computing Services (ACS) – ACS is the primary user services organization within the IST Division. ACS operates the IST Help Desk, Computer Maintenance Facility (CMF), and all campus-wide public computing labs. A team IT Consultants provides specialized support for faculty and staff on advanced software and other applications. ACS Mission Statement .
Computer Operations and Production Services (COPS) – COPS opertates the university’s central computer room and staffs a 24-hour computer operation 5 ½ days per week. COPS is responsible for enterprise backups and production support for all enterprise applications. COPS Mission Statement.
Telecommunications and Networks (Telecom) – Telecom operates the university’s voice, video, and data networks; wired and wireless connectivity on campus; provides local area network (LAN) administration, and manages the university's external connectivity to the Internet, Internet2, NJEDge.Net, and others. Telecom also provides specialized network and academic support for the New Jersey School of Architecture. Telecom Mission Statement.
University Computing Systems (UCS) – UCS supports the instructional and research initiatives of the university by providing the environments necessary to do advanced computational work, general purpose file space, and specialized software and tools including open source and commercial software products. UCS also provides specialized instruction and research support to the College of Computing sciences. UCS Mission Statement.
University Information Systems (UIS) – UIS is responsible for the acquisition, development, and maintenance of all enterprise applications including the core business systems, the university portal, learning management systems, mail systems and others. UIS Mission Statement, Organization Chart.