Information Services & Technology

NJIT SOS (Service Outage System)

Intermittent NJITsecure Wireless Network Feb 27, 2020   02/27/2020 2:18 pm The NJITsecure wireless network is currently experiencing intermittent authentication connectivity issues. Wireless connectivity may recover upon retrying your connection. IST is currently working to resolve the issue. Information: IST Service Desk 973-596-2900 ... More

The Information Services & Technology (IST) Division provides a full range of central information technology services to support the university’s academic, research, student service, administrative, and public services initiatives.

Quick Links

April 9, 2019 Update

The IST division is excited to announce the launch of MyUCID Management, an easy way to manage your UCID and NJIT passwords using a modern web-based interface.  Learn more


Getting Help

On-line: Report your issue online -

By Phone: Call 973-596-2900 or 877-889-7685

Live Chat: text chat 

In-person: The counter in the Student Mall (across from the teaching labs) is open from 8:30 am - 4:30 pm Monday - Friday to provide drop-in support for your computing devices.



Last Updated: August 23, 2019