Information Services & Technology

NJIT SOS (Service Outage System)

Banner Self service will be unavailable on July 22 from 6am until 7am   07/19/2019 5:31 pm Banner Self service will be unavailable July 22, 6am-7am due to a system patch. We thank you for your understanding. Kindly direct any questions/concerns to ... More

The Information Services & Technology (IST) Division provides a full range of central information technology services to support the university’s academic, research, student service, administrative, and public services initiatives.

Quick Links

April 9, 2019 Update

The IST division is excited to announce the launch of MyUCID Management, an easy way to manage your UCID and NJIT passwords using a modern web-based interface.  Learn more


Getting Help

On-line: Report your issue online -

By Phone: Call 973-596-2900 or 877-889-7685

Live Chat: text chat 

In-person: The counter in the Student Mall (across from the teaching labs) is open from 8:30 am - 4:30 pm Monday - Friday to provide drop-in support for your computing devices.



Last Updated: June 25, 2019